Why do you use minibuses and eight-seater people carriers? Food and stops? Who are the guides? How do I book? How late can I book? What if I can’t make the tour, can I get my money back? Do I have to pay before I travel? What if our group is bigger than 8? Can you pick us up from our hotel? What footwear shall I bring? What will happen if the weather is bad? Are entrance fees included? Where will I be dropped off when the tour is over? If I didn’t enjoy the tour what can I do? What if I still have a question? Why do you use minibuses and eight seater people carrier? We believe that you don't have to spend £30 to have a day out on a coach, when for the same amount of money you can spend it in a smaller vehicle where you can get to meet new friends in a small group, and enjoy a fun, interesting day out. Among other things, in a smaller vehicle you can also be more flexible with timings, get to places "off the beaten track" and have a more personalised service, so you can ask lots of questions! AJP Tours has registered Private Hire Operator and Minibus Operator Licenses and our vehicles go through detailed government specified safety checks. Return to top Food and Stops? There will be plenty of time on our tours for refreshment stops. We will also be able to recommend where to have lunch and if possible we try to stop off somewhere to have afternoon 'Tea and Scones'. Return to top Who are the guides? All guides are local, knowledgeable and are passionate about the places we visit. Each of them holds the relevant driving licence and are therefore trained to the highest standard. Return to top You can book in a number of ways: • By ringing our booking line 01202 466630. • e-mail us at enquiries@ajptours.co.uk. • At the Bournemouth Visitor Information Bureau. • At your hotel or language school reception. • Bournemouth Travel Interchange. Return to top How late can I book? If there are still places available, we can accommodate bookings up until the time of departure. However, this is only possible if you call our booking line on 01202 466630. Return to top What if I can’t make the tour, can I get my money back? If there is a genuine reason for you missing the tour we will do all we can to accommodate you on a tour in the future. Return to top Do I have to pay before I travel? It would be preferable for you to pay at the time of booking the tour, however if this is not possible you can pay in cash on the morning of departure. Return to top What if our group is bigger than 8? We can usually cater for all tour requirements, people carriers, minibuses, even coach tours, so please ring our booking line on 01202 466630. Return to top Can you pick us up from our hotel? On our scheduled tours we pick up from locations throughout Bournemouth, Christchurch and Poole, Hotels, Language Schools and the standard Pick-up Points. Return to top What footwear shall I bring? Bring footwear that you are comfortable walking in. If the day looks like it might be wet try to wear something warm and water-proof. Trainers are preferable. Return to top What will happen if the weather is bad? We try to run tours whatever the weather. Some of our best days occur when the weather no so good. Return to top Are entrance fees included? We do not include entrance fees on our tours. Return to top Where will I be dropped off when the tour is over? Your guide will drop you wherever he picked you up. Please let you guide know on the day if you would like to be dropped off somewhere different. Return to top If I didn’t enjoy the tour what can I do? Please let us know if you didn’t enjoy the tour by contacting us using the contact form. We are continuously trying to improve our tours and the main way to do this is to learn from customer feedback. At the same time if you have had a great time on your tour, please let us know. We will add your comments to our website so that others can read them and get a feel for what the tours are like from the customer’s point of view. Return to top What if I still have a question? Please contact us at any time and we will get back to you as soon as we can.Return to top